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RioCan Yonge Eglinton Centre
2300 Yonge St, Suite 500
Box 2386
Toronto, ON
M4P 1E4


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Position Overview:

RioCan has an exciting opportunity for an individual who wants to be part of our transformation with the way we run our back office systems through a large-scale ERP implementation project. Reporting to the AVP, IT Service Delivery, the Business Requirements Analyst’s role is to elicit, analyze, specify, and validate the business needs of project stakeholders. This includes interviewing stakeholders, and gathering and compiling user requirements to convey to development and project implementation teams throughout the project lifecycle. The Business Requirements Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development and process re-engineering phases, and to ensure that project deliverables are met according to specifications. The Business Requirements Analyst will play a pivotal role in ensuring IT understanding of business requirements.


Strategy and Planning

  • Collaborate with project managers and project sponsors to assist with defining project scope.
  • Clearly identify project stakeholders and establish user classes for communication preferences.
  • Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Work with stakeholders and the project team to prioritize collected requirements.
  • Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.

Acquisition and Deployment

  • Participate with Business Stakeholders in the QA of purchased solutions to ensure that the features and functions have been enabled and optimized to meet business requirements.

Operational Management

  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Develop and utilize standard templates to accurately and concisely write requirements specifications.
  • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to the project team/developers.
  • Where applicable, develop prototypes of interfaces and attributes based on the user requirements.
  • Create process models, specifications, diagrams, and charts to provide direction to the project team members and/or developers; both for current and future state.
  • Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
  • Assist with the interpretation of user requirements into feasible options, and communicate these back to the business stakeholders.
  • Manage and track the status of requirements throughout the project lifecycle (including a test matrix); enforce and redefine as necessary.
  • Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

Qualification Requirements:

  • College diploma or university degree in the field of business administration, computer science, finance, or information systems and five+ years of related work experience.
  • Demonstrated knowledge of the organization’s core business process and operations.
  • Proven experience with business and technical requirements analysis, elicitation, business process modeling/mapping, verification, and methodology development.
  • Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
  • Ability to apply statistical and other research methods into systems, issues, and products as required.
  • Clear understanding of product management
  • Understanding of application development and software development life cycle concepts.
  • Strong understanding of the organization’s core software applications, including JDE E1 Real Estate, Oracle Hyperion, Hubble, MRI, Yardi, Argus
  • High level of initiative and critical thinking skills.


  • Certifications: CBAP
  • Strong Accounting knowledge
  • Experience working with prototyping tools like Figma

RioCan brings together smart, talented people from diverse backgrounds, and creates spaces where we can all prosper.  People are at the core of who we are, and we respect that they have taken all kinds of paths to get here.

We are committed to creating an environment in which all employees are valued, included, and empowered to do their best work and bring great ideas. We value different voices and perspectives, and appreciate that unique backgrounds and identities make our organization stronger.

RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process please let us know and we will be happy to work with you to meet your needs.