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Reporting to the Property Manager, this position provides administrative support and helps to ensure smooth day-to-day operation of a portfolio of retail properties.


  • Assist the Property Manager in rent collection, cheque posting and application of money to tenant accounts
  • Maintain accounting / invoicing procedures in conjunction with Head Office, including processing supplier invoices, entering purchase orders into JD Edwards and preparing monthly tenant service invoices
  • Assist the Property Manager with preparation and tracking of annual budget and obtaining necessary reports
  • Ensure that RioCan’s Health and Safety policies are routinely assessed at the property level.
  • Arrange for tenant signage as required
  • Print and distribute annual rental advice notices, and year end adjustment notices
  • Prepare tenant statements of account and ensure accuracy of posted rental charges and payment receipts
  • Monthly rent roll review
  • Prepare demand/default letters where necessary in accordance with lease terms
  • Maintain and update tenant lists / files and other files
  • Prepare and distribute correspondence including tenant letters
  • Record meeting minutes
  • Provide assistance in resolving tenant and property related day-to-day issues
  • Provide administrative support to the Property Manager as required
  • Other duties / projects as required.

Qualification Requirements

  • College Diploma or Certificate in Office Administration
  • Minimum 3 years property management or related administrative experience.
  • Proficiency in accounting and financial management (A/P and A/R)
  • Computer Skills - Advanced skills in Excel and Word; JD Edwards experience an asset
  • Proven organizational skills and ability to allocate one's time effectively, work under pressure and manage tight deadlines
  • Ability to work both independently and as part of a team
  • Strong written and verbal communication skills; with a strong focus on customer service.

RioCan brings together smart, talented people from diverse backgrounds, and creates spaces where we can all prosper.  People are at the core of who we are, and we respect that they have taken all kinds of paths to get here.

We are committed to creating an environment in which all employees are valued, included, and empowered to do their best work and bring great ideas. We value different voices and perspectives, and appreciate that unique backgrounds and identities make our organization stronger.

RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process please let us know and we will be happy to work with you to meet your needs.