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The focus of this position is to assist in building a rich and engaging tenant experience and ensure properties are performing to expectations by delivering on the following


Managerial responsibilities:

  • Preparation and administration of annual operating budget for each property;
  • Assist with review & delivery of year end recovery adjustments; ensure statements are sent accordance with lease requirements and deadlines;
  • Review lease workflow to ensure accuracy and completeness of lease abstract and recovery methodology;
  • Report periodically to management on the status of each property;
  • Assist in financials relating to each property as required;
  • Perform site and tenant inspections;
  • Handling of tenant requests or emergency situations;
  • Complete Annual Tenant Meetings for all tenants within assigned portfolio;
  • Assist in the LEED & WELL certification processes;
  • Assist in the IMIT Grant program;
  • Review of payables to ensure accuracy and completeness;
  • Oversee tenant improvement and/or landlord’s work, as required.

Administrative responsibilities:

  • Provide a high level of customer service to all clients, colleagues, and tenants requiring assistance
  • Excellent verbal and written communication skills;
  • Maintain and keep up to date building information data;
  • Coordinate, collect and report on the collection of all tenant rental payments
  • Prepare reconciliation of tenant accounts, as required;
  • Review proposed annual billings from accounting for accuracy;
  • Responsible for preparation and control of purchase orders and coordinating work with tenants; ensure accurate billing of work;
  • Assist with event coordination and administration, as needed;
  • Maintain, track and report on work order status in maintenance reporting software system;
  • Monitor and assign work orders in the software system as required;
  • Complete assigned duties with respect to Allied’s Sustainability Well Being Program;
  • Assist with the launch of The Well’s Occupant Engagement Program;
  • Other duties as assigned.

Qualifications/Key Requirements

Must have:

  • College or University Degree in a related field
  • Minimum 3-5 years of experience in the property management industry with administrative and financial responsibilities
  • RPA designation completed or in progress an asset;
  • Class A building experience preferred;
  • Strong communication and interpersonal skills, including a proven ability to build relationships;
  • Ability to work in a fast paced environment;
  • Knowledge of Yardi is an asset;
  • Experience in accounting, budgeting and building systems;
  • Responsiveness and an ability to anticipate client needs and commit to respond in agreed timeframes;
  • Demonstrates resilience, passion and commitment to deliver and be accountable for results;
  • An assertive self-starter with the ability to work independently under minimal supervision.
  • Strong computer skills, with a good knowledge of MS Excel and MS Word.

RioCan brings together smart, talented people from diverse backgrounds, and creates spaces where we can all prosper.  People are at the core of who we are, and we respect that they have taken all kinds of paths to get here.

We are committed to creating an environment in which all employees are valued, included, and empowered to do their best work and bring great ideas. We value different voices and perspectives, and appreciate that unique backgrounds and identities make our organization stronger.

RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process please let us know and we will be happy to work with you to meet your needs.