Overview
The focus of this position is to assist in building a rich and engaging tenant experience and ensure properties are performing to expectations by delivering on the following
Responsibilities
Managerial responsibilities:
- Preparation and administration of annual operating budget for each property;
- Assist with review & delivery of year end recovery adjustments; ensure statements are sent accordance with lease requirements and deadlines;
- Review lease workflow to ensure accuracy and completeness of lease abstract and recovery methodology;
- Report periodically to management on the status of each property;
- Assist in financials relating to each property as required;
- Perform site and tenant inspections;
- Handling of tenant requests or emergency situations;
- Complete Annual Tenant Meetings for all tenants within assigned portfolio;
- Assist in the LEED & WELL certification processes;
- Assist in the IMIT Grant program;
- Review of payables to ensure accuracy and completeness;
- Oversee tenant improvement and/or landlord’s work, as required.
Administrative responsibilities:
- Provide a high level of customer service to all clients, colleagues, and tenants requiring assistance
- Excellent verbal and written communication skills;
- Maintain and keep up to date building information data;
- Coordinate, collect and report on the collection of all tenant rental payments
- Prepare reconciliation of tenant accounts, as required;
- Review proposed annual billings from accounting for accuracy;
- Responsible for preparation and control of purchase orders and coordinating work with tenants; ensure accurate billing of work;
- Assist with event coordination and administration, as needed;
- Maintain, track and report on work order status in maintenance reporting software system;
- Monitor and assign work orders in the software system as required;
- Complete assigned duties with respect to Allied’s Sustainability Well Being Program;
- Assist with the launch of The Well’s Occupant Engagement Program;
- Other duties as assigned.
Qualifications/Key Requirements
Must have:
- College or University Degree in a related field
- Minimum 3-5 years of experience in the property management industry with administrative and financial responsibilities
- RPA designation completed or in progress an asset;
- Class A building experience preferred;
- Strong communication and interpersonal skills, including a proven ability to build relationships;
- Ability to work in a fast paced environment;
- Knowledge of Yardi is an asset;
- Experience in accounting, budgeting and building systems;
- Responsiveness and an ability to anticipate client needs and commit to respond in agreed timeframes;
- Demonstrates resilience, passion and commitment to deliver and be accountable for results;
- An assertive self-starter with the ability to work independently under minimal supervision.
- Strong computer skills, with a good knowledge of MS Excel and MS Word.